Policies
Refund & Cancellation Policy
Monthly plans, no lock-in, clear rules.
Sahaayo is operated by Vishal Zende. Last updated 4 November 2026.
Cancelling a plan
- Plans run month to month. Cancel any time with 15 days' notice by WhatsApp or email.
- We finish the work for the notice period and send the last report.
Refunds
- No refund for a month that has been completed.
- Setup fees (for example Google Business Profile, WhatsApp Business or SEO setup, or a website) are not refundable once the work has started.
- If you pay for a month and cancel before we start any work for it, we refund that month in full.
If we miss something
- If we fail to deliver an item listed in your plan for a month, tell us. We either deliver it the next month or reduce your next bill for that item.
Ad spend
- Ad spend is paid by you directly to Meta or Google. Refunds of ad spend follow their rules, not ours.